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CACL will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution.
If you are contacted unprompted, please call us at 570-628-2400. We are here to help keep your accounts safe.

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  • Privacy Disclosure

    • Privacy Disclosure

    CACL Federal Credit Union, your member-owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

    To ensure that you can rely upon the quality of products and services we make available, CACL Federal Credit Union stands behind the following privacy policy:


    FACTS WHAT DOES CACL FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
    Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
    What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
    • Social Security number and credit card or other debt
    • credit history and employment information
    • transaction or loss history and wire transfer instructions
    • Location information (mobile application users only) - when you use CACL’s mobile banking application on your mobile device, we may collect and process information about your actual location. We use this opt-in data to provide relevant messaging, even when the app is closed or not in use, to tailor our products and services for our members, and to offer promotions of interest. You can enable or disable access to this information at any time, through your device settings.
    • Camera (mobile application users only) – when you use CACL's mobile banking application on your mobile device, we may collect and process user images. We use this opt-in data to capture check images and for identification purposes. You can enable or disable access to this information at any time, through your device settings.
    When you are no longer our member, we continue to share your information as described in this notice.
    How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons CACL Federal Credit Union chooses to share; and whether you can limit this sharing.
    Reasons we can share your personal information Does CACL Federal Credit Union share? Can you limit this sharing?
    For our everyday business purposes -
    such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus    		 Yes No
    For our marketing purposes -
    to offer our products and services to you     		Yes No
    For joint marketing with other financial companies Yes No
    For our affiliates' everyday business purposes -
    information about your transactions and experiences     		No We don't share
    For our affiliates' everyday business purposes -
    information about your creditworthiness     		No We don't share
    For affiliates to market to you No We don't share
    For nonaffiliates to market to you No We don't share
    Questions? Call (570) 628-2400
    What we do
    How does CACL Federal Credit Union Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
    How does CACL Federal Credit Union Union collect my personal information?

    We collect your personal information, for example, when you

    • open an account or make a wire transfer
    • show your government-issued ID or apply for financing
    • provide account information

    We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
    Why can't I limit all sharing?

    Federal law gives you the right to limit only

    • sharing for affiliates' everyday business purposes - information about your creditworthiness
    • affiliates from using your information to market to you
    • sharing for nonaffiliates to market to you

    State law and individual companies may give you additional rights to limit sharing.
    Definitions
    Affiliates

    Companies related by common ownership or control. They can be financial and nonfinancial companies.

    • CACL Federal Credit Union Union has no affiliates.
    Non- Affiliates

    Companies not related by common ownership or control. They can be financial and nonfinancial companies.

    • CACL Federal Credit Union does not share with our nonaffiliates so they can market to you.
    Joint Marketing

    A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

    • Our joint marketing partners include financial service partners that provide securities, insurance and mortgage services.

    If after reading this notice you have questions, please contact us at:

    (570) 628-2400

    Or write to:

    CACL Federal Credit Union
    C/O Compliance Committee
    1800 West Market Street
    Pottsville, PA 17901-2002

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    NCUA Equal Housing Lender

    We are an Equal Housing Opportunity Lender. Federally insured by the NCUA. Your savings are insured to at least $250,000 by the National Credit Union Administration, a U.S. Government Agency. We do business in accordance with the Fair Housing Law and Equal Credit Opportunity Act.

    CACL Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (570) 628-2400.

    CACL Federal Credit Union

    Address: 1800 West Market Street, Pottsville, PA 17901-2002

    Phone: 570-628-2400

    Fax: 570-628-0488

    Email: questions@caclfcu.org

    Routing Number: 231385235

    Lost card?

    To report your debit card lost/stolen, please contact us during business hours or call 1-800-523-4175. Card status can also be changed via online banking.


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    Suspicious Account Activity?

    If you believe there is suspicious activity on your account or you have experienced an information security related event, please contact us at (570) 628-2400.